Refund policy

Return and Refund Policy

At Rip Social, we want every order to arrive exactly as described. Because trading cards, sealed products, graded slabs, and collectible products can fluctuate in market value and condition sensitivity, all return requests are reviewed carefully.

Return Window

Please contact us at support@ripsocialllc.com within 3 days of delivery if there is an issue with your order.

Final Sale Items

All items are final sale. Returns, exchanges, refunds, or other adjustments are not guaranteed and will be reviewed on a case-by-case basis. Exceptions may be considered if the item arrives damaged, materially different from the listing, or we sent the wrong item.

Sealed Products

Sealed products must remain unopened and in the same condition received to be considered for any approved return. Opened sealed products cannot be returned.

Damaged, Incorrect, or Missing Items

If your order arrives damaged or incorrect, email us within 3 days of delivery with your order number, photos of the item, packaging, shipping label, and any visible damage. Please keep all packaging materials while the claim is reviewed.

Approved Returns

If a return is approved, we will provide instructions before you send anything back. Items sent back without approval may not be accepted. Approved refunds are issued to the original payment method after the returned item is received and inspected.

Cancellations

Cancellation requests can be made before an order ships. Once an order has shipped, it cannot be cancelled.

Questions

For return or refund questions, contact us at support@ripsocialllc.com.